The Cadillac Lyriq has proven to be a success for General Motors, helping the company attract a wave of new buyers to the Cadillac brand. This all-electric crossover has received praise for its design, technology, and performance, and it has played a key role in Cadillac’s transition toward an electric future. However, despite its popularity, the Lyriq is now facing a significant issue that has prompted a large-scale recall. General Motors is recalling 41,376 Lyriq vehicles from the 2023 and 2024 model years due to a defect involving the vehicle's 33-inch curved display screen. This high-tech screen, which spans much of the dashboard, has the potential to go completely blank while the car is in operation, creating a major safety concern.
The main issue with the display is that it may suddenly shut off or go dark during driving. If this happens, essential vehicle information such as speed, warnings, and backup camera footage may no longer be visible to the driver. This can lead to serious safety risks, as features like the instrument cluster and the rearview camera are considered critical and are required by federal safety regulations. Without them, the driver might not be fully aware of the car’s status or surroundings, increasing the likelihood of an accident.
According to the National Highway Traffic Safety Administration (NHTSA), General Motors launched an internal investigation in March 2025, following inquiries from federal authorities. These inquiries were based on consumer complaints about problems with the Lyriq’s display screen. Through this investigation, GM discovered that 1,209 vehicles had reported issues where the screen went blank. A closer examination revealed that the vast majority of these problems occurred in vehicles that were fitted with video display control modules that hadn’t been updated with the latest software.
Although no accidents or injuries have been officially linked to the display malfunction, General Motors has decided to move forward with a voluntary recall in order to prevent any potential harm. Fortunately, the solution to the problem is relatively simple. Since the issue stems from outdated software, GM can resolve it through an over-the-air (OTA) update. This means that affected customers can have the software patched remotely, without needing to visit a service center. However, for those who prefer or need assistance, dealerships are also offering the option to perform the update in person through a trained technician.