J.D.Power’s Initial Quality Study for 2020 shows that Dodge and Kia are the best automakers. This is the first time that Dodge will get a high rating from J.D.Power. The J.D.Power IQS examines car problems during the first 90 days of owning.
The actual unit for IQS is problems per 100 vehicles (PP100). If a car gets a lower PP100 it shows that the vehicle has better build quality. While the average number is 166, Dodge and Kia got 136 PPP100 from J.D.Power. Ram and Chevrolet scored 141 PP100 and pacing third. Other automakers to beat the industry average are Genesis, Lexus, and Cadillac. Other Japanese automakers (even Honda and Toyota) falling below average with 177 PP100.
Chrysler with 189 PP100, Tesla with 250 PP100, Audi with 225 PP100, and Land Rover with 228 PP100 are other automakers with low-quality cars. Most problems reported being related to the infotainment system.